Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer standard and expedited shipping options.
Delivery estimates will be provided to you once your order is confirmed.
Shipment Processing Time
All orders are processed within 1-2 business days.
Orders are not shipped or delivered on weekends or holidays.
Minimum and Maximum Delivery Timelines
Standard Shipping:
· Minimum delivery time: 3 business days
· Maximum delivery time: 7 business days
Expedited Shipping:
· Minimum delivery time: 1 business day
· Maximum delivery time: 3 business days
Please note that these timelines are approximate and are subject to change based on factors such as order volume, holidays, and unforeseen circumstances.
Shipping Destinations
We currently ship to addresses within India.
For international shipping, please contact us for shipping options and rates.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Craftlay is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Craftlay is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Questions
If you have any questions about the shipping policy, please contact us at info@craftlay.com.